Goals

  • Give an overview of SAP Receivables Management and understand its approach
  • Give an insight in the SAP Receivables Management – components Credit Management, Biller Direct, Dispute Management and Collections Management:
    • Describe the functionalities and the deployment and integration options of these components
    • Describe how a company can concretely use these components within its order-to-payment -process and apply these components in first steps (building an order-to-process-scenario using these components)

Audience

  • Decision makers
  • Project managers
  • Key users and Project team members
  • Consultants and Sales employees

Prerequisites

Essential

  • None

Recommended

  • SAPFIN SAP ERP Financials or
  • SAP01 SAP Overview
  • SCM600 Business Processes in Sales Order Management

Course based on software release

  • SAP ERP 6.0 Enhancement Package 7

Content

  • Motivation and scope of SAP Receivables Management
  • Monitor and manage customers’ credit risk with SAP Credit Management
  • Present customer invoices and account data using the Internet with SAP Biller Direct
  • Process claims and deductions with SAP Dispute Management
  • Collect outstanding receivables efficiently with SAP Collections Management
  • Integration of these SAP components with each other, and with SAP Financial Accounting – Accounts Receivables