Course announcements

  • With this course you will get the fundamental knowledge to understand and configure basic Dispute Management and Collections Management in the SAP ERP application. You will analyze the required master data, structures, and integration settings with Financial Accounting Accounts Receivable.

Goals

  • This course will prepare you to:
    • Customize the SAP Receivables Management components SAP Dispute Management and SAP Collections Management and understand the necessary configuration steps.

Audience

  • Key users
  • Project team members
  • Consultants

Prerequisites

Essential

  • Fundamental knowledge of financial processes.
  • Fundamental knowledge of SAP Receivables Management.
  • Course FSC020 Processes in SAP Credit Management, SAP Biller Direct, SAP Dispute, and SAP Collections Management.

Recommended

  • SAP ERP knowledge in the area of A/R accounting.

Course based on software release

  • SAP ERP 6.0 Enhancement Package 7

Content

  • Overview of SAP Dispute Management and SAP Collections Management
  • SAP Folders and Case Management
  • Customizing SAP Dispute Management
    • Customizing SAP Dispute Management in Dispute Management System
    • Customizing SAP Dispute Management in Accounts Receivable Accounting
    • Customer Enhancements in SAP Dispute Management
    • Authorization Concept
  • Customizing SAP Collections Management
    • Customizing SAP Collections Management in Collections Management system
    • Customizing SAP Collections Management in Accounts
    • Receivable Accounting
    • Customer Enhancements in SAP Collections Management
    • Authorization Concept