Course announcements

  • In this course, participants will learn about SAP Hybris Commerce features and concepts from a functional and from a basic technical perspective to get an all-round view of the software and its advantages. The course is aimed at people involved in requirements gathering and functional solution design.
  • All aspects of the SAP Hybris Commerce Suite from architecture to frontend solutions are covered, including knowledge of the SAP Hybris Commerce Platform, the SAP Hybris Commerce B2C and B2B Accelerators, the complete back-office functionality, and the related technologies.
  • Live Access is not included in the course booking but can be purchased by SAP Learning Hub subscribers for an extra fee. Note that NOT ALL demonstration videos shown in this course can be performed in the Live Access Environment.
  • DISCLAIMERS:
    • If you are an SAP Hybris customer or partner we recommend that you use your own machine for the best training experience.
    • Please note the technical equipment requirements for training delegates on this course via this link .
    • If you are not an official SAP Hybris partner or customer, you cannot access the SAP Hybris Commerce Help documentation or the SAP Hybris Wiki.

Goals

  • This course will prepare you to:
    • Understand SAP Hybris Commerce features and functionality from a business and technical perspective
    • Differentiate between SAP Hybris Commerce features offered out-of- the-box and features that require further development effort

Audience

  • Business stakeholders
  • Project managers
  • Functional consultants
  • Business analysts
  • QA managers
  • Testers

Prerequisites

Essential

  • Fundamental understanding of web technologies and e-commerce concepts

Recommended

  • None

Course based on software release

  • SAP Hybris Commerce 6.3
  • Java 8

Content

  • Course Introduction
    • Guided path to installing and configuring a local instance of SAP Hybris Commerce Suite
    • List of backoffice and storefront links used within course
    • Overview of personas used within the course
  • Business Analysis
    • Formal definition of business analysis
    • Role of business analyst
    • Key responsibilities of business analyst
    • Introduction to the SAP Hybris Commerce Application Lifecycle Delivery Framework
  • User Interfaces
    • Introduction to the SAP Hybris Commerce Accelerator concept
    • Key features and technology behind the SAP Hybris Commerce Accelerators
    • Mobile Module
    • Introduction to the Business and Administration tools provided by SAP Hybris Commerce
  • Content Management
    • Product Content Management
    • Catalog Management
    • Product modelling (classifications and variants)
    • Media Management
    • Business process engine
    • Workflow and Collaboration
    • Customer Experience (Web Content Management)
    • yForms
  • Commerce Management
    • Search
    • Cart Features and Checkout Types
    • Payment
    • Promotions and Coupons
    • Bundling
    • Subscriptions and Entitlements
    • B2B specific functionality
  • Order Management
    • Cart & Checkout
    • Order Management Module
    • Customer Support Module
    • Assisted Service Module
  • Integrations
    • Data Integration Overview / Data Modeling
    • Integration Tools (ImpEx, Data Hub, Hot folders, OCC, CIS)
    • Integration Scenarios with other SAP Solutions (Functional Overview) – Backend Integrattion, Product Configuration, SAP CAR, SAP Hybris Marketing, SAP JAM Communities, SAP Hybris Profile, SAP C4C
  • Technical Basics
    • SAP Hybris Commerce architecture from a business perspective (modules, extensions, addons)
    • A typical system architecture based on SAP Hybris Commerce Suite
    • Process automation via Cronjobs
    • Internationalization
    • Security and user management
    • Data Validation
    • Rule Engine
    • Reporting
  • Business Analysis
    • What is Business Analysis? (formal definition)
    • The Role of a Business Analyst (BA)
    • Key responsibilities of a BA
    • Overview of the SAP Hybris Commerce Application Delivery Framework
  • Review
    • Apply knowledge acquired in this course in a quiz.