Course announcements

  • Please note that this Online Knowledge Product (OKP) is now exclusively available with SAP Learning Hub.

Goals

  • Describe SAP Multichannel Foundation for Utilities 1.0
  • Plan SAP Multichannel Foundation for Utilities 1.0
  • Implement SAP Multichannel Foundation for Utilities 1.0

Audience

  • Consultants

Prerequisites

Essential

  • * The SAP Multichannel Foundation for Utilities 1.0 Learning Map is designed for qualified project participants. You require:
  • NW Gateway, ISU and CRM for Utilities basic knowledge
  • More than 12 months project experience
  • Upcoming participation in a SAP Multichannel Foundation for Utilities 1.0 project

Content

  • Overview
  • Detailed Knowledge 1: Business Process
  • Detailed Knowledge 2: Technical Details