• The “SAP Certified Application Professional – Sales with SAP CRM 7.0 EhP 1” certification exam verifies that the candidate has deep knowledge in the area of CRM Sales. This certificate proves that the candidate has an advanced understanding within this profile and is able to apply these skills practically and provide guidance in project implementation.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Sales Documents> 12%

Describe Quotation Management, Order Management and Contract Management

Sales Document Configuration> 12%

Describe Partner Processing, Organizational Data Determination,  Pricing, Actions, Copy Control, Text Management, Status Management, User Interface Configuration

Master Data8% – 12%

Define master data integration, Define Transportation Management-specific master data requirements, Load master data into the production system

CRM Business Scenarios8% – 12%

Describe CRM Analytics, CRM Sales and CRM Service and Interaction Center

Extended Topics< 8%

Describe Enterprise SOA, Solution Manager and SAP Netweaver fundamentals

    Opportunity Management< 8%

    Describe Opportunity Management

    CRM user interface< 8%

    Describe CRM user interface

    Integration with other systems (ERP, BI, Groupware)< 8%

    Describe ERP, BI, Groupware – Sales Documents, Master Data, Activities, Tasks

    CRM Middleware< 8%

    Describe CRM Middleware, Data Exchange with R/3 Backend

    Territory Management< 8%

    Describe Territory Management

    Billing< 8%

    Describe Billing

    Special Features< 8%

    Describe Credit Management, Listing / PPR, Availability Check, Free Goods, Structured Products, Material Substitution and Configuration

    Activity Management CRM Sales< 8%

    Describe Activity Management CRM Sales