Goals

  • Understand the capabilities
  • Understand how to use the software
  • Understand the configuration options

Audience

  • Enterprise / Business / Solution Architects
  • Application Specialists
  • Business Analysts

Prerequisites

Essential

  • CR100 CRM Customizing Fundamentals

Recommended

  • IPS510 SAP Public Sector Collection and Disbursement

Course based on software release

  • SAP CRM 703 / SAP ERP 607

Content

  • Overview
  • Solution Basics
  • Cross Functions in SAP Social
  • Master Data in SAP Social Services
  • Benefit Application / Social Application (SOA)
  • Benefit Decision / Social Service Plan (SSP)
  • Decision Basis
  • Decision Units and Composite Calculation
  • Decision Categories and Reductions
  • Deductions
  • Planned Payments
  • Integration to Accounting